Terms & Conditions

Payments Details: 
Standard deposit amount for vehicles is $159-$200.00. (This amount will vary depending upon negotiation) 
RVs: $300.00. Boats: $400.00.

*If a discount is being honored, that discount will reflect the deposit transaction.


This deposit will NOT be asked for or processed until after Amethyst Auto Transport finds the client a carrier for shipment and client accepts terms. 

  • Credit Card information will be collected over the phone upon placing the order. 
  • Proof of this payment will be needed to reserve your spot on the truck and price for your shipping.


The e- signature provided confirms your future acceptance of the deposit payment. Only to be processed with your authorization. At which time, your credit card information will be requested and processed with you over the phone. 

It also grants your broker authority to work on your behalf, post your vehicle on the National Board (Central Dispatch) to find you a carrier, and discourages (you) the client to work with any other broker to find shipment for your vehicle to avoid delay or increases in the rate of shipping. 

Once your broker finds you a carrier to pick up your car, you will be contacted and be given: 
1. All the scheduling details. 2. The exact amount to be paid for deposit. 3. The exact remainder balance to be paid upon delivery to the carrier in cash or certified funds. 

Please Note: We cannot start the process of dispatching your vehicle and securing your spot on the truck until we have processed  your deposit payment. This is the ONLY way to confirm your order with the carrier and reserve your spot on the carrier. Please remain vigilant and save our email and phone number to ensure you do not miss our next communication, as time is of the essence in this industry. Reservations are on a first come first served basis. 

  • Credit Card - Your credit card information will be collected over the phone by our customer support representative. 
  • Your credit card will be processed once for the amount of the deposit referenced on your dispatch email.
  • We will require your verbal or written confirmation to process. Ie: (Phone conversation, Email, Text Message.)
  • The only way to reserve your spot on the truck is by having Amethyst Auto Transport show proof of deposit payment to the carrier. Carriers give brokers a 15 -20 minute window. Sometimes even less. 

1. ${companyname} agrees to have vehicle(s) described on quotation shipped on or about the dates requested. ${companyname} will find a licensed Carrier (agent) to fulfill the terms and conditions of this agreement. ${companyname} does not guarantee a specific pickup or delivery date.

2. This order is subject to all terms and conditions of the Carrier’s bills of lading, copies of which are available at the office of Carrier and are incorporated herein.

3. Carrier’s responsibility begins when the shipper or his agent signs the bill of lading at pickup, and terminates when the shipper or his agent signs the bill of lading at delivery. ${companyname} must be notified, should the shipper be unavailable for pickup or delivery, and his agent must be designated at that time. If a carrier is sent out and the vehicle cannot be picked up there will be an additional $75.00 rescheduling fee.

4. ${companyname} hereby notifies shippers that their vehicle will be driven on and off the transporter, or to and from the transporter at the pickup or delivery site. Should the carrier be unable to access either site, this does not relieve the consignee from making a reasonable effort to meet the truck at a suitable location. In order to fully deliver your vehicle you must be willing to travel up to 5 miles from the designated pickup or delivery point.

5. All vehicles to be delivered with a balance due shall be paid by CASH, or MONEY ORDER. Please confirm with your carrier what form of payment they prefer. Should delivery be attempted after attempted notification (3 to 24 hours voice notification to phone numbers provided by shipper) and shipper or his agent does not have proper funds or is unavailable to receive delivery, vehicle(s) will be taken to and left at the nearest terminal at the discretion of the carrier, where shipper will have to retrieve and pay for storage or redelivery fees.

6. ${companyname} does not guarantee transport by any specific driver/carrier.

7. If you are shipping an inoperable vehicle, you may be required to help load and unload said vehicle at the discretion of the driver. Should vehicle(s) become inoperable during transport an additional $150.00 will be due at time of delivery in addition to any other money owed. It is the shipper's responsibility to make sure the vehicle is in proper working order. Problems, such as but not limited to, a dead battery, bad alternator, loose cables, etc that makes the vehicle inoperable during transport will increase the transport price by $150.00.

8. ${companyname} or its agents will not knowingly transport vehicles with personal or household items in the passenger or trunk compartment. Federal regulation prohibits ${companyname} or its agents from doing so. If such items are shipped unbeknown to ${companyname} or its agents, such items become the sole responsibility or the shipper. Should damage occur in your car you will be subject to additional fees at the discretion of the transporting company. This is Federal Law and under no control of ${companyname}.

9. ${companyname} or its agents will not be responsible for vandalism, acts of God (fire, flooding, hail, sand storm, tornadoes, earthquakes) or objects flying from the road or sky during transport. Shippers should maintain their own insurance for these reasons. Enclosed transport is available at a higher price if necessary to ensure the condition of the vehicle.

10. Shipper is responsible for preparing the vehicle(s) for transport, all loose parts fragile or protruding accessories, low hanging spoilers, fog lights, antennas, etc., must be removed and/or properly secured. Any part that falls off in transit is shipper’s responsibility, including damages done by said part to any and all vehicles involved.

11. If damage should occur, all money owed for transport must be paid to initiate a claim. Damage must be noted in the proper place on the bill of lading, and signed by driver and shipper, regardless of weather, or time of day. Signing the bill of lading without any notation of damage verifies that the shipper or his agent has received the said vehicle in good condition, and that ${companyname} and its agents are relieved of any further responsibility. Shipper or his agent MUST check the vehicle thoroughly.

12. ${companyname} and its agents must also be notified of any damage by phone within 24 hours. Shipper must submit in writing a description of damage, clear pictures, and 2 estimates within 10 days of receipt of said vehicle directly to the designated carrier for any resolution to be initiated. ${companyname} will support you in this effort should such a problem occur, but in no way will ${companyname} accept responsibility for any negligence of the assigned carrier. If your vehicle is valued at a higher than market rate, we suggest you purchase a special insurance rider OR pursue the enclosed transport option.

13. Shipper specifically waives any right to judicature of this matter at any other location. ${companyname} can only be liable for up to the amount of the deposit located on your quotation. In no case can ${companyname} be held liable for the designated carrier’s damage. ${companyname} will provide carriers insurance certificate and carrier information should any controversy arise.

14. You have the option to cancel any time prior to your vehicle being assigned to a transporter. Amethyst Auto Transport incurs a cost on your behalf prior to scheduling your vehicle with a transporter with every post/request we make on the National Board. This cost is incurred under the pretense that the client will book with them once the carrier has been located. For this reason, if you choose to cancel prior to us allocating a transporter, a $25 administrative fee will be charged. If your vehicle is booked on a transporter and you have paid the full amount of your deposit, before you email your cancellation, you will lose the entire amount of the deposit once we have processed it. If a Carrier is assigned to your order and then you cancel your order for any reason, Amethyst Auto Transport will keep the deposit paid for services rendered.

15. ${companyname} is a licensed and bonded Property Broker. WE are responsible for booking the shipment of cars with a licensed and insured Motor Carrier Corporation, who handle their own damage claims. It may take a few weeks to process your claim, since the drivers must return to their terminals with the original Bill of Lading condition reports. ${companyname} does not transport your vehicle or ensure it's transport. ${companyname} provides the services of finding a licensed (by the Dept. of Transportation) & insured (we personally call the insurance company of the Carrier prior to dispatching the order) Auto Transport Carrier and logistically bringing the Carrier and the Customer together.

16. ${companyname} will not be responsible for demurrage at any Port Facilities.

17. By submitting your order online, ${companyname} understands you are placing your order and have accepted the terms and conditions (in lieu of your signature) found here and on ${companyname} web site. By giving your Credit Card information to  our representatives to book your order with us, you are agreeing to all of these Terms & Conditions.

18. Customers must make their vehicle available during the transport time, if the vehicle becomes unavailable at any time after the order has been placed and a carrier has been assigned, ${companyname} holds the right to cancel the order with no refund.

19. Do not allow other brokers to double book your listing. This will cost delays and price increases. It is not accepted under Amethyst Auto Transport Terms and conditions. If you double book with another broker and Amethyst Auto Transport is notified by our system you will be at risk of getting your order canceled. Amethyst Auto Transport will assist with any contact information of that third party broker to facilitate the removal process and prevent any further delays. Your deposit is deemed non refundable. 

Neither ${companyname} nor its agents shall be responsible for the following:

- Damage to undercarriage, exhaust system, suspension, wheel bearings, tie downs, brakes, alignment, tuning, charging system or battery. (No evaluation is made of these components or systems at pickup location) therefore ${companyname} or its agents do not accept responsibility for them.

- Damage not detected at pickup location due to poor weather or lighting conditions.

- Damage to car phones or antenna under any condition (suggests that they may be removed)

- Loss of or damage to audio or video equipment not installed at the factory. Including antenna that does not retract to within 3 inches of the vehicle's body.

- Damage of fines incurred because shipper left personal or household items in vehicle.

- Damage caused by fluids or objects flying up from the roadway, or out of the sky.

- Damage to cloth or vinyl convertible or decorative tops over 2 years old.

- Damage to T-tops, boots, bras, caps, or any other type of canvas covering.

- Damage caused by leaking fluids, such as battery acid, motor oil, transmission fluid, brake fluid, power steering fluid, radiator coolant, or fallout resulting from acts of god.

- Damage caused by freezing of cooling system and/or battery.

- Damage caused by failure of factory tie-downs or pull through from tie-down holes.

- Damage to, or caused by any vehicle that cannot be driven on or off the transport under its own power. (Vehicle will not run, or has lost its braking system).